Turn your hospitality guests into loyal brand ambassadors

Make it stand out

Whatever it is, the way you tell your story online can make all the difference.

If you’re running a successful bar, restaurant, or hotel, the chances are that your previous guests are already creating a buzz through word of mouth. Whether that’s through a catch up with a friend or sharing images online, it’s already working in your favour. 

But the problem is that you have no way to see or track this activity (unless they remember to tag you). A photo booth changes that. It captures your guests’ energy, turns it into something branded and shareable, and starts building the kind of loyalty that goes beyond a single great visit. 

Here’s how to make the most of this for your hospitality business…

Marketing secret sauce: Turning guests into brand ambassadors

In the hospitality sector, the experience doesn’t end with checkout or paying the bill. It continues in your guests’ stories, told in group chats, break rooms, and feeds. That retelling carries real weight. 75% of UK venue choices are shaped by previous experience and personal recommendations from guests who have actually been there. 

A photo booth extends an unforgettable night way beyond the hangovers. You add an extra shared experience that captures a candid moment. You can hear the giggles whenever you look at them, and your venue is forever attached to that feeling. 

Make it really easy for people to rave about your venue by giving them something to share when they say, ‘Look! We had a great time here, you should definitely go.’ 

Why your hospitality brand needs a free win right now

Standing out is harder than ever; competition’s fierce, and most venues don't have bigger budgets or teams to throw at the problem. 

Over half of hotel owners say their marketing budgets fall short, and only 44% have a team able to act on the guest insights they already have. 

Pubs and bars face the same squeeze. 81% of operators name the cost of operations as their biggest challenge, and 46% struggled to attract new customers this past year. 

This is where the power of user-generated content (UGC) can super-size your marketing strategy…

UGC: The trust your brand can't buy

UGC doesn't just fill a budget gap – it performs better than professional marketing ever could. Here’s a small sample of evidence: 

• Guests find user-generated content  2.4 times more authentic than branded content

• 90% of consumers say authenticity is important when deciding which brands they like and support 

• 79% of people say UGC highly impacts their purchasing decisions

Your customers trust each other more than they trust you. That's simply how people make decisions today. The most useful thing you can do is give guests a real reason to create that content, rather than leaving it to chance.

Guest experience in hospitality: building brand loyalty that lasts

The pressure to stand out is universal, but the reason UGC isn't happening, or isn't working, looks different depending on what kind of venue you're running.

Hotels

Hotels often have plenty of guests who'd happily share a great stay, but two things get in the way: knowing when to ask, and having the resources to use what comes back.

Only 44% of hotel owners have a dedicated marketing team able to act on guest content, even though 76% rank social media as their most effective channel. 

The usual advice is a branded hashtag and a gentle prompt at check-in or in-room. A photo booth provides an extra experience during their stay with you. It also solves the second half of the problem: every photo comes out branded and GDPR compliant. Your team can share it without extra editing or chasing permissions.

Everyone knows you can’t fake photo strips and by the second frame everyone’s forgotten about posing anyway because they’re too busy laughing. 

Recent research shows that 50% of American travellers used social media to choose their accommodation. And what convinces them is seeing previous guests having a great time.

Bars and pubs

Since 2000, 16,150 pubs have closed in the UK, and there’s still a varied set of challenges to face. Understanding your customers is at the heart of continued success. Sector specific research shows: 

• 46% of respondents struggled to attract new customers in the last 12 months

• 58% of customers say reputation is a key reason for choosing where to go 

• 51% of customers want personalised offers to bring them back, but only 38% of venues deliver this. Mainly because independents rarely have the CRM systems that bigger groups rely on. 

A photo booth closes part of that gap without new software, extra staff, or additional training. Every guest who steps in gives you their name and an email at a genuinely happy moment, kicking off exactly the kind of personalised marketing guests are already asking for.

Restaurants

Restaurants have almost the opposite problem to hotels. Guests are already sharing constantly. One recent study found that over 60,000 ‘food porn’ posts are shared every day across the different social media platforms.

The challenges here are standing out and avoiding the legal headache of content permissions. A plate of food alone usually relies on the caption to tell people which restaurant it came from. A photo booth solves that because you’re literally in the frame, as well as the moment itself. 

In a feed full of near-identical plate shots, that's the difference between content that gets scrolled past and content that gets remembered as yours. Guests already rate this kind of content 9.8 times more impactful than an influencer's post.

Reusing guest content properly can mean chasing permission for every tag and mention, which puts many restaurants off using great content that's sitting right there. Your booth’s digital output is already GDPR compliant. 

A photo booth partnership is the perfect pairing for hospitality venues

Whichever of these sounds like you, we don't see this as delivering a booth and walking away; it’s a partnership. We invest in your brand, and if it isn't working for you, it isn't working for us either.

Every partnership starts with a conversation. We'll talk through your venue, your guests and what you're trying to achieve. Then our design team gets to work on a booth built specifically for you, inside and out. 

Once the design is signed off, we build everything ourselves in our own workshop, so from that first chat to installation, most venues are up and running within a month.

After your booth is installed, our support team provides 24/7 remote monitoring. Most issues can be resolved remotely, but if anything ever needs hands-on attention, we’ll quickly arrange a technician.

Our software lets us add discount codes and QR codes to printed strips, so every photo doubles as an invitation to come back, and lets us update filters, screens and prompts overnight to keep pace with a seasonal promotion or whatever's trending that month.

Guests leave with our signature triple strip print, made to tear and share, plus instant digital copies they can post anywhere in seconds. You get a share of the profit from every photo sold, for as long as the booth is in place.

Want to know if it’s right for your venue? 

A hotel, a bar, and a restaurant won't get the same results from a photo booth, because the opportunity looks different for each one. 

Our Photo Booth Profit Potential Scorecard takes 5 minutes and gives you yours: footfall and audience fit, dwell time and experience design, monetisation potential, and social shareability. No guessing if this works for you or not. 

Let's give your guests even more to talk about.

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